Security and Privacy Policy

OUR SECURITY & PRIVACY PLEDGE

This Security and Privacy Policy applies to this website, owned and operated by LetsGoSolar.com. We respect and protect the privacy of those who visit or use our website. When we collect information from you, we want you to know how it is used. LetsGoSolar.com does not share your personal information with outside companies for their promotional use.

WHAT CATEGORIES OF PERSONALLY IDENTIFIABLE INFORMATION DO WE COLLECT?

The information collected by LetsGoSolar.com falls into two categories: (1) information voluntarily supplied by visitors and users of this website and (2) tracking information recorded as visitors and users navigate through the website. Some of this information includes personally identifiable information such as, but not limited to: name, email address, street address, zip code, and phone number.

WE PROVIDE YOU NOTICE OF OUR WEBSITE INFORMATION PRACTICES.

Sharing of your Personal Information: To maximize the value of the information provided via this website, we may request information from you when you visit our website, including without limitation, your name, address, phone number and Email address. Within the LetsGoSolar.com family, we may exchange user information to provide you with information about other products or services. LetsGoSolar.com does not plan to otherwise share your personal information with outside companies for their promotional use.

Mandatory and Optional Information: We identify what information is required to fulfill your registration as a user. If you choose not to provide mandatory information, we will not be able to provide you the service you are requesting.

Tools and Calculators: On our website, there are a number of ways for you to obtain solar-related information, as well as to explore your options for solar, so you can determine which options may be the most desirable for you. You can engage a number of tools, planners, and calculators, without providing us your identity. We will not ask you for personally identifiable information to use these features, and do not attribute the information that you provide to you as an individual.

Service Providers: In some cases, we will employ or use service providers to provide a service on our behalf. For example, we may use service providers to enhance our website technology, deliver products, or to send Emails. When we employ service providers, we may need to share your personally identifiable information. Service providers may not use your personally identifiable information for purposes other than to act on our behalf.

Service Alerts and Critical Notices: Although we respect and honor the privacy preferences you have expressed, we may need to contact you to inform you of specific changes that may impact your ability to use this service or for other critical non-marketing purposes, such as bug alerts. We may also contact you to respond to your specific requests or inquiries.

Change of Control: Your personally identifiable information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of LetsGoSolar.com. You will have the opportunity to opt out of further secondary use of your information following any change of control.

Changes to Our Privacy Policy: We may occasionally update our privacy policies or practices. We will maintain the most current version of this policy on our website, however, because notifications of changes will not be sent out, it is highly encouraged that you periodically review the policies to be informed of the most recent updates in how LetsGoSolar.com is protecting your information.

Legal Disclosures: In some cases we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.

Do Not Track Notice. We may use automatic data collection technology to record other information that identifies your device and tracks your behavior on the website. We may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request, as well as pages you have visited. We may use third parties to support the website. Therefore, the website may not comply with Do Not Track settings on your browser.

SECURITY AND YOUR INFORMATION.

LetsGoSolar.com protects your personal information from loss, misuse, or unauthorized alteration. Please note that, while we strive to protect your personal information, no data transmission is 100% secure. We do not guarantee the security of your personal information provided over the Internet or stored in our databases; your transmissions are at your own risk. LetsGoSolar.com is not responsible for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LetsGoSolar.com’s public message boards, this information may be collected and used by others.

LetsGoSolar.com encourages you to review the privacy statements of websites you choose to link to from LetsGoSolar.com so that you can understand how those websites collect, use and share your information. LetsGoSolar.com is not responsible for the privacy statements or other content on websites outside of the LetsGoSolar.com website.

WE TELL YOU HOW AND WHY WE USE WEB TECHNOLOGIES.

Here is how and why we use some common Web technologies to help manage our websites:

  • Cookies: A “cookie” is a small piece of information that our website may provide to your browser while you are at our sites. The LetsGoSolar.com website supplies your browser with cookies that contain a unique identifier used to better understand website usage in the aggregate and on an individual level so we know what areas of our site users prefer (e.g., based on the number of visits to those areas). This is done through a tracking utility that allows us, for example, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes. LetsGoSolar.com may also employ service providers to help us collect and understand our website usage data.

    If you are a registered user on the LetsGoSolar.com website, you will receive a cookie when you login. This cookie is maintained by your browser and contains your identifier. This cookie is also used to authenticate your identity and provide you with access to areas of our website that are limited to registered members, such as those that allow you to view and manage your personal profile.

    Additionally, LetsGoSolar.com service providers that serve ads on affiliate and/or advertiser websites may assign different cookies and small graphical images called single-pixel GIFs or web beacons, to your browser to track the effectiveness of COMPANY advertising on other websites and your involvement with COMPANY. Our service providers may use cookies and web beacons to determine when users link on their website. The COMPANY website also sets a temporary cookie that contains a unique, anonymous identifier that is provided to the service provider to ensure that each referral is only counted once. This cookie is not linked to a customer’s personal information. The cookies and web beacons are necessary to ensure that affiliate program members are appropriately credited for their referrals. Service providers report data in the aggregate and do not link it to individual customer information. COMPANY may also employ service providers who assign cookies or web beacons to your browser to assist us in collecting website usage data such as your IP address, session ID, URL and demographic information such as your zip code. The collection of data may include personally identifiable information.

    If you simply want to browse, you do not have to accept cookies from our site. Should you decide, however, that you would like to become a registered user of the website, and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send. Otherwise, you won’t be able to participate in certain areas of the website. Most browsers are defaulted to accept and maintain cookies.

    If you wish to remove these cookies from your browser, you may do so. Since most browsers are defaulted to accept and maintain cookies, you will most likely have to set your browser to reject new cookies or to disable them altogether in order to avoid receiving future cookies from the LetsGoSolar.com website. Please note that if you choose to reject or disable cookies, your access to certain areas within the LetsGoSolar.com website may be limited.

  • Behavioral Advertising: We may use third party advertising companies to collect non-personally identifiable information for online behavioral advertising to provide targeted display advertisements, likely to be of greater interest to you, through participating publishers and advertisers. Such information may include non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) through the use of cookies and other technology. To learn more about online behavioral advertising or to opt-out of this type of advertising, please click on the following link: www.networkadvertising.org.

  • Website Usage Data: Our website tracks usage data, including, for example, your IP address, your browser type and version, which pages you view, which page, if any, linked you to our site, and which link, if any, you follow off of our site. We use this data in the aggregate and on an individual level to better understand website activity to improve our site offerings, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes. We may also use this data to provide you a more personalized website experience, assistance with technical support questions, and to send you special offers, product and service updates, or other promotional materials that are relevant and tailored to your interests.

WE PROVIDE YOU THE OPPORTUNITY TO UPDATE OR CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION.

We provide you the opportunity to update or correct the contact information that you have provided to us. You may review and update information stored in your profile.

WE PROVIDE VARIOUS WAYS FOR YOU TO CONTACT US ABOUT OUR INFORMATION PRACTICES AND OTHER ASPECTS OF PRIVACY

Questions regarding the LetsGoSolar.com website’s privacy statement, our online privacy policy, our information practices or other aspects of privacy on our websites, should be directed to us by email to info@letsgosolar.com.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code § 1798.83 permits our visitors who are California residents to request certain information regarding their disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@letsgosolar.com.